Terms of Service
Last updated: March 2026
1. Service description
Benvenuto is an informational service that provides personalized guidance for foreigners navigating Italian bureaucracy. We organize publicly available information into step-by-step journeys tailored to your specific situation.
Benvenuto is not a law firm and does not provide legal advice. The information provided is for general guidance only. Always verify with official government sources and consult a qualified immigration lawyer for your specific legal situation.
2. User accounts
You may create an account by providing your email address and completing the onboarding questionnaire. You are responsible for maintaining the security of your account credentials. You must provide accurate information about your nationality, city, and situation to receive correct guidance.
3. Acceptable use
You agree to:
- Use the service only for its intended purpose
- Provide accurate information about your situation
- Not attempt to access other users' data
- Not use automated tools to scrape or copy content
- Not redistribute the content without permission
4. Limitation of liability
Benvenuto is provided “as is” without warranties of any kind. We make every effort to keep information accurate and up-to-date, but Italian bureaucratic procedures can change without notice. We are not responsible for:
- Outdated information due to regulatory changes
- Decisions made based on the information provided
- Missed deadlines or incorrect filings
- Service interruptions or data loss
- Actions of government offices or third parties
In no event shall Benvenuto be liable for any indirect, incidental, special, or consequential damages arising from the use of this service.
5. Intellectual property
The content, design, and code of Benvenuto are protected by copyright. The factual information about Italian bureaucratic processes is sourced from official government publications and is in the public domain. Our original organization, presentation, and personalization of this information is proprietary.
6. Changes to terms
We may update these terms from time to time. If we make significant changes, we will notify users through the service. Continued use of Benvenuto after changes constitutes acceptance of the updated terms.
7. Contact
For questions about these terms, contact us at: info@benvenuto.world